Terms of Service

Last updated: 9 November 2026

The service

PostSail publishes the short videos and captions you send to the social media accounts you connect, and shows their status. We keep improving it, so features may change; we do not guarantee uninterrupted availability.

Your account

You need an account and a workspace to use the service; while we open up, access may be by invitation. You are responsible for the accounts you connect and for keeping your API keys private. Tell us right away if you think a key has leaked, and we will revoke it.

Your content

You keep all rights to your content. You allow us to process and transmit it only to publish it where you ask. You confirm you have the rights to the content you publish.

Acceptable use

Follow the law and the rules of each platform you publish to (YouTube, TikTok, X, LinkedIn, Bluesky and others).

Do not use PostSail for spam, for content that promotes illegal gambling or other illegal activity, or to post the same or near-identical content across many accounts where a platform forbids it.

We may suspend access that breaks these terms or puts the service or other users at risk.

Plans and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paid plans (Starter and Pro) are subscriptions, billed monthly or yearly in advance, that renew automatically until you cancel. Prices are on our pricing section and in the dashboard, in US dollars, and include any applicable tax. Paddle's buyer terms also apply to payments, invoices, cancellations and refunds.

Free trial

Each workspace can start one 7-day free trial. A payment card is required, but nothing is charged until the trial ends; if you cancel before then, you are not charged.

Cancellation and refunds

You can cancel any time in the dashboard (Plan > Billing and invoices); your plan stays active until the end of the period you have paid for. Within 7 days of any payment you can ask for a full refund, as our refund policy (https://postsail.app/refunds) explains.

When a plan ends

When a plan ends, scheduled posts stop and the dashboard and API stay locked until you choose a plan again. We keep the workspace's data for 30 days after the plan ends, then delete it.

YouTube

If you connect a YouTube channel, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), including the YouTube Community Guidelines. Videos you publish to YouTube through PostSail must comply with them.

PostSail uses YouTube API Services; our Privacy Policy explains how we handle YouTube data.

Third-party platforms

Platforms may change their rules or APIs, reject posts or limit accounts. We are not responsible for their decisions, but we show you what happened and why when we know.

Liability

The service is provided as is. To the extent the law allows, we are not liable for indirect losses, lost profits or lost reach.

Ending

You can stop using PostSail at any time and ask us to delete your data (see the Privacy Policy). If we stop offering PostSail, we will tell you in advance and refund the unused part of any prepaid period.

Provider and governing law

PostSail is provided by T-Apps, a sole proprietorship registered in Türkiye; these terms are governed by the laws of the Republic of Türkiye.

Contact

Questions: turgut.sonmez@t-apps.io.